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Walgreens CFO earlier this year when talking about retail theft: "Maybe we cried too much" https://www.theguardian.com/us-news/2023/jan/06/walgreens-shoplifting-surge-chief-financial-officer

Any store with self check-out complaining about theft isn't serious. Self check-out lanes have higher shrinkage than cashier lanes. But, the lower labor costs associated with self check-out lanes outweighs the increase in shrink. Stores are choosing higher theft rates in order to pay people less. https://www.cnn.com/2022/07/09/business/self-checkout-retail/index.html & https://money.com/shelf-checkout-encourages-shoplifting/

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